The second-hand marketplace Members Voice Anger Over Sizing Updates
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its size classifications for women's and children's garments but did not contact every member regarding the update.
Social Media Response
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options following member complaints.
